Virtual urgent care offers patients a safe solution for urgent medical needs that do not require direct, physical treatment. Those with symptoms from illnesses such as cold and flu, rashes, ear infections, sore throats, headaches, allergies, and more have been seen and treated remotely, from the comfort of their own homes. This protects the patient, the healthcare staff, and other patients who require in-person treatment by reducing exposure to communicable illnesses. Virtual urgent care continues to help mitigate the transmission of common contagious conditions.

Virtual urgent care has also improved the accessibility of care for patients. At ConvenientMD, we recently expanded our virtual urgent care hours to 6:00am – 8:00pm, 7 days a week. With enhanced hours for treatment, more patients can take advantage of virtual urgent care. Patients who are located in remote areas are also able to access care much more easily and more quickly with this service. Time constraints are reduced and scheduling is simplified, with the patient not having to spend time traveling, arranging childcare, or waiting for their appointments.

While urgent care has always served as a more affordable alternative to an emergency department visit, affordable care can now be provided to patients with increased convenience and efficiency.  Virtual urgent care, eliminates the need for transportation and associated costs and it even reduces or eliminates the need for some patients to take time off from work to seek treatment. With virtual urgent care, more people seek initial treatment for injuries or illnesses than they would otherwise, preventing more expensive, in-depth treatment of progressed illness later on.

In short, virtual urgent care at ConvenientMD offers patients advantages including:

• Reduced time cost
• Increased availability and accessibility of care
• Additional comfort and convenience
• Reduced exposure to others
• No risk of additional cost if a subsequent in-person evaluation is necessary

When Should Patients Use Virtual Care

While patients seeking treatment for more severe injuries such as open wounds or broken bones should continue to visit our ConvenientMD clinics for in-person care, our virtual services offer treatment for a broad range of illnesses and injuries, including but not limited to:

• Cold, cough and flu
• Strep throat
• Allergies and asthma
• Sinus infections
• Headaches and migraines
• Urinary tract infections
• Gout
• Rash, poison ivy, skin conditions
• Arthritic pain
• Pink eye/conjunctivitis

If an in-person follow-up is required, patients will not be billed for a second visit.

We encourage all of our patients to continue to access virtual services from the comfort and safety of their own homes when appropriate to do so. Patients receive the same high-quality care delivered in our clinics through virtual video visits with our providers.

ConvenientMD’s virtual urgent care services are available to patients in Maine, New Hampshire and Massachusetts, 6:00am-8:00pm, 7 days a week. Patients may be any age; however, if under 18, a legal guardian must be present. Most insurance is accepted, and is not required to be seen.

To be evaluated via virtual urgent care, enroll at 1-833-263-0131 or complete our online patient pre-registration form.