Primary Care
Urgent Care
Medical Records Request
Patient Request
For patients and legal guardians with legal paperwork requesting a copy of their medical records.
You will be required to provide a valid email address and a government-issued ID.
Note: this will redirect you to the Sharecare website
Third Party Request
This option is for healthcare providers, attorneys or if you are requesting the medical records of someone other than yourself and are not the legal guardian.
Note: this will redirect you to the Sharecare website
For Primary Care records requests, please visit our Primary Care Support Center here
FAQs
When will my online medical record request be ready?
Your records will be ready in 3-5 business days from the receipt of your request.
How do I check the status of my request?
Status updates will be sent to you via the email and/or cell phone number provided.
Or you can go to https://recordstatus.sharecare.com
Need help or have questions
Please contact Sharecare Customer Support directly.
Phone: (858) 244-1811
Live chat: https://hds.sharecare.com/contact-us/
Primary Care records request
Sharecare requests are for urgent care medical records only.
For Primary Care records requests, please visit our Primary Care Support Center here: